Réservation de ressources études de cas - en anglais
Global Insurance Giant Keeps Benefits Enrollment Operations Rolling with Resource Scheduler
One of the global leaders in the financial services and insurance industry, this company has nearly 50,000 employees, serves approximately 12 million individuals in the U.S. and companies and institutions with 37 million employees and members.
Their Enrollment Operations and Services (EO&S) group is part of the company's Institutional Benefits department. Within EO&S there are 30 to 40 enrollment managers who are responsible for coordinating employee group and voluntary benefits enrollment events at customer sites nationwide. To assist with running hundreds of events throughout the year, enrollment managers depend on a network of 1500 independent, licensed insurance agents whose training and expertise qualify them to ably represent the company at customer locations.
RBC Financial Group Counts on Resource Scheduler to Optimize Shared Workspaces
Royal Bank of Canada (NYSE: RY) and its subsidiaries operate under the RBC Financial Group. RBC Financial Group includes five major lines of business: personal and commercial banking (RBC Banking); wealth management (RBC Investments); insurance (RBC Insurance); corporate and investment banking (RBC Capital Markets); and securities custody and transaction processing (RBC Global Services). RBC Financial Group is one of North America's premier diversified financial services companies and Canada's largest company as measured by assets and market capitalization. RBC Financial Group serves more than 12 million personal, business and public sector clients worldwide from offices in more than 33 countries.
